Solutions
Built for the way outpatient behavioral health actually runs
Three service lines, one record. Whether a client is in weekly therapy, a structured IOP week, or outpatient SUD care with MAT, the chart, the billing, and the AI agents follow the same rules — configured per program, not rebuilt per program.
Solution 01 · Mental Health
Outpatient mental health
Therapy, counseling, and medication management for mild-to-moderate needs — on flexible schedules that fit around work, school, and family life.
Flexible, recurring scheduling
Weekly and biweekly series with confirm-or-cancel reminders, waitlist backfill, and self-scheduling rules each clinician controls.
Notes in your format
SOAP, DAP, or BIRP per clinician, drafted by the documentation agent as the session ends and signed after review.
Medication management in the chart
Prescribers share the therapist's record: DEA-ready e-Rx, interaction checks, and refill handling without a second system.
Measurement-based care
PHQ-9, GAD-7 and 40+ other instruments scored on submission and trended across the episode, so progress is visible, not anecdotal.
In-office or telehealth
Video sessions launch from the appointment and chart to the encounter, with place-of-service and modifiers applied automatically.
Clean claims for talk therapy
Charges built from the signed note — 90834, 90837, and add-on codes proposed from the documented session before the biller ever sees them.
The documentation agent carries the heaviest load in outpatient work — a full caseload of weekly sessions means a full caseload of weekly notes. Drafts arrive seconds after each session, cutting documentation time by up to 70%, with a clinician signing every one.
Solution 02 · IOP
Intensive outpatient programs
More structured than standard outpatient: multiple sessions per week, several hours each, combining group, individual, and family therapy — for mental health and SUD tracks alike.
Program-week scheduling
Build the recurring multi-day structure once — group blocks, individual slots, family sessions — and let exceptions handle holidays and absences.
Group notes without the grind
One group session generates a correctly attributed note and charge for every participant, with individualized content per client.
Attendance-driven billing
Per-diem and per-participant charge capture follows recorded attendance, so billed hours always match delivered hours.
Authorization unit tracking
Authorized units count down as sessions are delivered, with renewal tasks raised — documentation attached — before care has to pause.
Family therapy built in
Family and collateral session types with guardian consent, portal access, and the right note and code for each configuration.
Step-up, step-down evidence
Outcome and attendance trends give clinical justification for level-of-care changes that payers will actually accept.
IOP economics live and die on attendance. The scheduling agent forecasts likely no-shows early enough to intervene, and the risk-flagging agent surfaces the disengagement pattern — missed groups, dropped check-ins — that usually precedes an unplanned discharge.
Solution 03 · Substance Use
Outpatient substance use disorder
Therapy, support groups, and medication management for mild-to-moderate substance use — with relapse prevention and coping strategies at the center, on a schedule clients can keep.
42 CFR Part 2 by design
SUD records are segmented at the data layer and disclosed only against a specific, current, versioned consent — with every access logged.
MAT, PDMP and EPCS
Buprenorphine and naltrexone protocols with induction and taper tracking, state PDMP queries in the prescribing flow, and controlled-substance e-Rx.
Screening that tracks recovery
AUDIT, DAST, and craving measures scored on submission and trended across the episode — objective evidence for step-down decisions and payer review.
Relapse-prevention planning
Wiley library goals and interventions for SUD presentations, with progress logged from the note rather than re-entered.
Group and individual counseling
The same group workflows as IOP, scaled to outpatient cadence — attributed notes and charges per participant.
Recovery-support coordination
Referrals and coordination for housing, employment, and education resources recorded on the chart, not in a side spreadsheet.
Co-occurring mental health and substance use care runs on a single record: the mental health side is visible to the full care team while Part 2 material stays segmented and consent-gated. No duplicate charts, no re-keying between programs.
Beyond the core three
The rest of the caseload is covered too
Service lines are configuration in MIYO, not separate products — these run on the same record with their own workflows.
Case management
Tailored service coordination connecting clients to housing, employment, and education resources — essential for complex care needs, documented on the chart.
Dual diagnosis
Co-occurring mental health and SUD care on one record, with Part 2 segmentation handling the substance use side automatically.
Family & group therapy
Multi-participant sessions with per-participant notes, consents, and charges — across every service line that uses them.